Airlines

Welcome to the Airlines page for Cancun International Airport (CUN). Here, you’ll find a comprehensive list of airlines operating at the airport, along with the terminals they use and contact information. Whether you’re arriving or departing, this guide makes it easy to plan your journey with the airline of your choice.

Arrivals

Departures

Airline	Terminal	Alliance	Phone
Aerolíneas Argentinas	2	Skyteam	+54 (11) 5199 3555
Aeroméxico	4	Skyteam	(55) 5133 4000
Aerus	2
Air Canada	3	Star Alliance	001 (514) 939-3333
Air Canada Rouge	3
Air Caraïbes	3
Air Europa	4	Skyteam	(55) 8840 9543
Air France	4	Skyteam	(55) 5091 2421
Air Transar	4
Alaska Airlines	2	Oneworld	001 (880) 252 7522
American Airlines	3	Oneworld	(800) 904 6000
Arajet	2		(800) 283 3461
Austrian Airlines	4	Star Alliance
Avelo Airlines
Avianca	2	Star Alliance	(800) 953 2753
Avianca Costa Rica	2	Star Alliance	(800) 953 2753
Avianca El Salvador	2	Star Alliance	(800) 953 2753
British Airways	3	Oneworld
Condor	4
Conviasa	2
Copa Airlines	2	Star Alliance	(55) 1516 3319
Copa Airlines Colombia	2		(55) 1516 3319
Delta Air Lines	3	Skyteam
Discover Airlines	4
Edelweiss Air	4
Flair Airlines	4
Frontier Airlines	4
Gol Líneas Aéreas	2
Iberojet	3
JetBlue Airways	4
KLM	4	Skyteam
LATAM Chile	2
LATAM Perú	2
LOT Polish Airlines	3	Star Alliance
Lufthansa	4	Star Alliance
Magnicharters	2
Neos	2
Sky Airlines Perú	2
Southwest Airlines	4
Spirit Airlines	3
Sun Country Airlines	4
Sunwing Airlines	2
TAP Air Portugal	4	Star Alliance
Tropic Air	FBO
TUI Airways	2
TUI Airlines Nederlands	2
TUI Fly Belgium	2
Turkish Airlines	4	Star Alliance
United Airlines	3	Star Alliance	(55) 5283 5500
Viva Aerobus	2		(81) 8215 0150
Volaris	2		(55) 1102 8000
Volaris Costa Rica	2		(55) 1102 8000
Volaris El Salvador	2		(55) 1102 8000
Wamos Air	3
WestJet	4
Wingo	2
World2Fly	3

Frequently Asked Questions About Airlines at Cancun International Airlines

How can I find out which terminal my airline uses at CUN?

You can find out which terminal your airline uses at Cancun International Airport by referring to the table above. Alternatively, you can check the airline’s website or app for the most up-to-date information.

What should I do if my luggage is lost or damaged?

If your luggage is lost or damaged, the airline is responsible for handling baggage issues. For itineraries involving multiple airlines, the airline that flies you to your final destination is responsible for managing the entire process, regardless of the initial airline or where the ticket was purchased. Generally, baggage issues must be reported within a specific time frame; some airlines require you to file reports immediately in the baggage claim area. Please refer to the table above for contact information for your airline to report any baggage concerns.

Do I need to print my boarding pass, or can I use a mobile version?

You are welcome to use your mobile boarding pass. However, keep in mind that some airlines may require you to access the boarding pass directly through their app rather than using a photo of it. Always check your airline’s specific guidelines to ensure a smooth boarding experience

Are passengers allowed to bring tequila on board when flying?

No, tequila is a liquid and falls under the 3-1-1 rule, meaning any liquid in containers larger than 3.4 ounces (100 ml) is banned from being brought through the checkpoint. However, liquids purchased after the security checkpoint are usually allowed. Bear in mind that some airlines may implement extra security measures, depending on their country of origin regulations, which could include an additional security check right before boarding. Please read the Security Checkpoint Section of this website for further information on allowed and restricted items and check your airline’s specific policies for the most accurate information.

Do I have to pay an exit tax when leaving Cancun?

No, there is no longer an exit tax for departing from Cancun International Airport. The tax is typically included in most round-trip air tickets originating abroad, so if this is your return leg, you generally won’t have to pay anything extra. However, if you are flying on a one-way ticket out of Mexico, the tax will not be included. In that case, you will need to pay it either at the airline’s counter or at the INM (Immigration Authority) at the airport before boarding your flight.

How early should I arrive at the airport for my flight?

It’s recommended to arrive at Cancun International Airport at least 3 hours before international flights and 2 hours before domestic flights to allow ample time for check-in, security, and boarding.