Visitax

As of April 1, 2021, the Mexican state of Quintana Roo requires tourists aged 15 and older to pay a mandatory visitor tax known as Visitax. This state tax applies regardless of the city visited within Quintana Roo, meaning it is collected whether you arrive in Cancun, Tulum, Cozumel, or any other port of entry in the state. The tax was created to mitigate the environmental impact on the region’s beaches and natural reserves, support efforts to control sargassum, and improve infrastructure for better access and surveillance of Mayan archaeological sites. Similar taxes are collected in many cities and countries that heavily depend on the tourism industry to offset the environmental impact of mass tourism.

Please note that Visitax is separate from other taxes, such as the “Derecho de No Inmigrante” (Tourist Tax), which is included in international flight tickets issued outside of Mexico for travelers entering the country.

Paying Your Visitax Fee

Visitax Payment Instructions

Total Time Needed :

Minutes

Total Cost:

271 MXN

Required Tools:

– A Computer, smartphone or tablet.

Things Needed?

– Passport number information, departure date, party number information, debit or credit card.

Steps:

Step 1

Visit the official Visitax website at https://www.visitax.gob.mx/. The site is available in both Spanish and English. Once on the site, select the option to make your payment.

Step 2

You will be prompted to enter your departure date from Mexico. Additionally, you will need to provide the number of people in your group who will be traveling.

Step 3

Next, you will be asked to provide the full names and passport numbers of each traveler in your group. Make sure the information is accurate to avoid any issues during your departure.

Step 4

Before proceeding to the payment screen, carefully review the number of Visitax payments you will be making based on the number of travelers in your group. Ensure that the correct number of passengers is reflected.

Step 5

On the payment screen, enter your card details to complete the Visitax payment. Accepted payment methods include major credit and debit cards. Ensure that all information is correct before submitting the payment to avoid any delays or issues.

Step 6

Once your payment is completed, make sure to save a screenshot of the QR code for easy access. Alternatively, you can print a copy for your records. If you need to download the QR code again later, you can do so by visiting the “Recover Your Receipt” section on the Visitax website.

FAQ

Is this tax a Mandatory?

Yes, the Visitax is a mandatory fee for all international visitors arriving in the state of Quintana Roo on an international flight, regardless of age.

Does the VISITAX apply only to Cancun Airport, or to other airports in Quintana Roo?

The Visitax applies to all foreign visitors arriving on an international flight to any airport in the State of Quintana Roo, including Cancun, Cozumel, and Tulum.

Do children need to pay the Visitax?

Yes, all visitors, including infants and children, are required to pay the full Visitax fee.

What can I do if I’ve already made my payment but need to redownload the QR code?

If you need to redownload your QR code, you can do so as your payment is linked to your passport number. Simply visit the official Visitax website at visitax.gob.mx, and use the “Recover Your Receipt” section. Enter your passport information to retrieve your QR code. Please note that your Visitax payment details are stored for one year after the departure date you provided.

What payment methods are accepted for Visitax?

Visitax accepts a wide range of payment methods, including Visa, MasterCard, Diners Club, Discover, American Express, JCB, China UnionPay, Bcard, and Rupay.

Can I pay the Visitax at the airport?

Yes, you can pay the Visitax at the airport. Payment desks are available at all terminals, and you also have the option to pay online while at the airport.

Does the Visitax apply if I enter Quintana Roo by land or sea?

No, the Visitax only applies to travelers arriving by air on an international flight. Passengers arriving by land or sea, including cruise ships, are not required to pay this tax.

Is the Visitax fee included in my hotel or tour booking?

No, the Visitax fee is not included in any air ticket, hotel booking, or tour package. It must be paid separately through the official Visitax website or at designated payment locations. Please note that Visitax should not be confused with other applicable taxes, such as the “Derecho de No Inmigrante” (Tourist Tax), which is included in international flight tickets issued abroad for travelers entering Mexico.

Can I pay Visitax for multiple people in one transaction?

Yes, you can pay Visitax for up to 10 passengers in a single transaction.

Do I need to print my Visitax payment receipt, or can I show it on my phone?

There is no need to print your Visitax QR code. You can simply show it on your cellphone when requested.

Can I pay Visitax before I arrive in Quintana Roo?

Yes, you can pay Visitax at any time prior to your arrival in Quintana Roo, as long as you have the necessary information, including your departure date.

What information do I need to provide when paying Visitax?

When paying Visitax, you will need to provide your passport number, your departure date, and the number of people in your party.

What happens if I pay Visitax and later change my departure date? Can I still use the QR code?

Yes, you can still use your QR code even if your departure date changes, as long as the new departure date is within one year of the original date provided when you paid the Visitax.